We talk with 11th Street Station owner Marcos Wisner and his stable of food-cart vendors to learn have adjusted to the pandemic closures and how pivoted to offer online ordering and delivery.
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Transcript
I’M LAURIE SIGILLITO, THE OWNER OF FASTSIGNS AND THE CEO FOR LOCAL NEWS NETWORK. AND I’M HERE TODAY WITHMARCOS WISNER, WHO IS THE OWNER OF 11TH STREET STATION. AND THESE ARECRAZY TIMES. WE ALL KNOW THAT BY NOW, BUT WHAT ARE YOU DOING WITH11TH STREET AND ALL YOUR VENDORS THAT YOU WORK WITH TO TRY TO PIVOTAND HANDLE THIS ECONOMIC CRISIS?
OH, WELL YEAH, I MEAN RIGHTOFF THE BAT WE KIND OF HAD TO, YOU KNOW, ADJUST LIKE EVERYONE DID. WEHAD TO KIND OF SHUT DOWN THE BAR COMPONENT OF THE BUSINESS, BUTFORTUNATELY WE WERE ABLE TO KIND OF CONTINUE DOING, TAKEOUT DELIVERYSERVICE THROUGH THE VENDORS, BEING THAT THEY’RE OUTSIDE, IT DIDACTUALLY KIND OF MAKE IT EASY FOR US TO MAKE THAT TRANSITION, BEINGTHAT, YOU KNOW, WE JUST HAD TO KIND OF MAINTAIN SOCIAL DISTANCING,HAVE SOME SANITIZERS AVAILABLE AND KIND OF CONTINUE TO WHAT WE WEREDOING WITHOUT THE BIG FUN PARTY HERE AT 11TH STREET STATION.
HOWMUCH OF YOUR BUSINESS, SO IT CHANGED, DID IT COMPLETELY CHANGE? WASIT HARD FOR YOU TO DO DELIVERY? I GUESS BECAUSE THAT’S NOT SOMETHINGYOU’D DONE BEFORE.
YEAH. I MEAN IT, IT HAD ITS HURDLES. IT’SSOMETHING WE’D ALWAYS CONSIDERED, THAT ALONG WITH ONLINE ORDERING,THAT’S SOMETHING WE KIND OF HAD TO ADOPT REALLY QUICKLY AND KIND OF,YOU KNOW, INCORPORATE INTO THE BUSINESS. BUT IT’S SOMETHING WE DOOFFER NOW. SO, WE DO A DELIVERY SERVICE FOR ALL FIVE VENDORS HERE. WEALSO DO DELIVERY COCKTAILS. IF YOU ORDER FOOD THROUGH THE PIZZATRAILER AS WELL. WE DO THEM BATCHED OUT SO YOU CAN BUY THEM AS KIDS.YOU KNOW, YOU CAN BUY LIKE A WHOLE BOTTLE OF POLOMA IF YOU WANT IT ASWELL. YOU CAN GET 16 COLUMBUS, YOU DON’T HAVE TO GET THAT CRAZY. BUT,WE’RE REALLY HOPING, YOU KNOW, THAT COULD BE KIND OF LIKE THE BIGSTANDOUT FOR US IS KIND OF THE COCKTAIL PROGRAM CONTINUING THAT,BECAUSE I THINK A LOT OF PEOPLE CAN BUY THEIR BEER, BUY THEIR WINE ATTHE LIQUOR STORES, BUT ARE THEY GONNA HAVE THEIR, THEIR BITTERS INTHERE, YOU KNOW, THE CORES IN THEIR PAMPLAMOUSSES AND THEIR, YOUKNOW, THEIR, THEIR BASIC, WHOLE SHELF? SOME PEOPLE DO. NOT EVERYBODY.
WELL THAT IS AWESOME. WELL, WELL QUICKLY, DO YOU HAVEANYTHING YOU’D LIKE TO SHARE WITH OUR VIEWERS, WHICH ARE YOURCUSTOMERS ABOUT GOING FORWARD?
YEAH. WE’RE DOING OUR BEST TO STAY OPENAND KEEP FEEDING THE COMMUNITY. WE ARE LOOKING FORWARD TO THAT, ANOPENING DATE. WHETHER THERE IS LIKE SOME OCCUPANCY LIMITATIONS ORNOT. WE’RE DOING OUR BEST TO KIND OF ACCOMMODATE THOSE, RESPECTTHOSE. AND WE REALLY DO LOOK FORWARD TO AT LEAST ENJOYING SOME PARTOF THIS SUMMER ON THE PROPERTY. WE ARE PROBABLY ONE OF THE ONLY BARS,RESTAURANTS IN TOWN THAT YOU CAN GET A DRINK AND A MEAL WITHOUTTOUCHING A SINGLE DOOR KNOB. SO THAT’S A PERK.
GOOD POINT.WELL, I DO THINK YOUR, YOUR VENUE DEFINITELY OFFERS SOMETHING FOREVERYONE. SO THAT’S ONE OF THE COOL THINGS ABOUT YOUR, YOUR PLACE FORSURE. SO IF PEOPLE WANT TO ORDER SOMETHING WITH FROM YOU, HOW DID,SHOULD THEY GO ABOUT THAT?
YEAH, SO YOU CAN GO TO OUR WEBSITE,WWW.ELEVENELEVENTHSTREETSTATION.COM. THAT’S JUST ONE, ONE T H STREETSTATION.COM. AND WE HAVE AN ONLINE ORDER. THROUGH THAT YOU CAN ALSODOWNLOAD THE CHOW NOW APP AND DO ONLINE ORDERING. AND THEN YOU COULDALSO CALL OUR PHONE NUMBER AND JUST DO IT. WE’LL HAVE AN AUTODIRECTOR AUTO PROMPT. IT DIRECTS YOU TO ANY OF THE FIVE FOOD VENDORSAND WE CAN TAKE DELIVERIES AND PICK UP ORDERS FROM THERE AS WELL. SOWE’LL TAKE CARE OF YOU GUYS.
WELL, WE APPRECIATE EVERYTHING YOU GUYSARE DOING, SO THANK YOU FOR YOUR TIME TODAY, MARCOS. AND I’M, THIS ISSIGILLITO WITH LOCAL NEWS NETWORK AND THANK YOU FOR WATCHING.
